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FREQUENTLY ASKED QUESTIONS

DEBIT/CREDIT CARD PAYMENT ?...........YES, A 5% CHARGE WILL BE ADDED FOR THIS SERVICE.
DO YOU DELIVER SET-UP AND PICKUP ?...............YES WE DO, WE DELIVER AND PICKUP ALL PRODUCT.
DO YOU PROVIDE EXTENSION CORD FOR RENTAL ?..........YES WE DO, WE PROVIDE HEAVY DUTY CORDS UP TO 75 FEET LONG.
DOES YOUR COMPANY HAVE INSURANCE ?.......WE ARE A FULLY INSURED COMPANY AND LICENSED.
DO YOU REQUIRE A DEPOSIT ?………YES $50 FOR ALL CASH PAYMENTS…….THE REMAINING PAYMENT WILL BE COLLECTED AFTER SET UP.
DO THE BLOWERS HAVE TO STAY ON ALL THE TIME ?...........BLOWERS HAVE TO STAY ON WHILE YOUR USING THE INFLATABLE DURING YOUR PARTY EVENT, THERE IS A ON-OFF SWICH BUTTON THAT YOU CAN SHUT OFF AFTER EVENT IS OVER.
ARE YOUR INFLATABLES CLEAN ?.............YES THEY ARE, ALL INFLATABLES GET CLEANED AND SANITIZED AFTER EACH RENTAL.
DO YOU CHARGE A DELIVERY FEE ?.....WE PROVIDE FREE DELIVERY TO MOST OF OCEAN COUNTY, NJ.
DO YOU SET-UP ON CONCRETE ?.....WE DO, WE USE A HEAVY DUTY TARP TO PUT UNDERNEATH UNIT WITH HEAVY SANDBAGS. NOTE : THERE WOULD BE AN EXTRA CHARGE FOR SANDBAGS.
WHEN DO YOU DELIVER AND SET-UP ?............ BETWEEN 7 AM, AND AN HOUR BEFORE YOUR EVENT
DO YOU DELIVER TO CITIES NOT LISTED IN YOUR DELIVERY AREA ?........IT DEPENDS, PLEASE CALL OUR OFFICE TO SEE IF WE CAN ACCOMMODATE YOUR NEED FOR THAT AT 732-604-0007
WHAT IF I NEED TO CANCEL?.......PLEASE GIVE OUR OFFICE A CALL : 732-604-0007
WHAT IS YOUR WEATHER POLICY ?….100% MONEY BACK GUARANTEE FOR RAIN.…BUT WE DO DELIVER INFLATABLES IN THE RAIN. THE ONLY TIME WE WILL NOT DELIVER YOUR INFLATABLE IS IF WINDS ARE IN EXCESS OF 20 MPH.
WHAT KIND OF WATER SUPPLY WILL I NEED FOR MY WATER INFLATABLE ?.......ALL WE NEED IS YOUR GARDEN HOSE TO BE HOOKED UP TO A WATER SUPLY.
CAN INFLATABLES BE SET UP INDOORS ?.......YES. ALL INFLATABLES ARE DIFFERENT SIZES, WE CAN WORK WITH YOU TO DETERMINE IF THE RENTAL YOU SELECTED WILL FIT IN YOUR VENUE. (SANDBAGS WILL BE NEED IT)
CAN I PICK UP AND SET UP MY RENTAL MYSELF ?......NO, SAFETY IS OUR #1 PRIORITY, AND SOME COMPANIES WILL ALOW THE CUSTOMER TO PICK-UP AND SET-UP ON THERE OWN. WE, AS A COMPANY FEEL IS OUR RESPONSIBILITY AND DUTY TO MAKE SURE THE SET-UP AREA WILL BE EVALUATED BUY OUR DRIVER, USE PROPER LENGTH EXTENSION CORD, AND PROPER STAKE TIE DOWNS TO ANCHORS TO SECURE THE INFLATABLE TO THE GROUND AND ENSURES IT'S SAFE OPERATION.